A friend of mine paid a lot of money for a special seminar recently and found just a few days beforehand that the promised speaker would not be in attendance. It’s a shame that promises often play a larger role in commerce than performance….

Promises are like babies. Easy to make, hard to deliver.
-Unknown

The best way to keep one’s word is not to give it.
-Napoleon Bonaparte

The promise given was a necessity of the past:  the word broken is a necessity of the present.
-Niccolo Machiavelli